What is your Quality Promise?Updated a month ago
At Rhoback, we promise to provide high-quality, long-lasting performance apparel. Quality is in our DNA, and it’s what keeps the Rhoback Community coming back for more.
Our Quality Promise covers manufacturing defects and unusual damage not caused by external factors. It does not cover natural wear and tear (like pulling or thread loosening over time), damage from improper care or accidents, or personal fit preferences.
Experiencing a defect? Reach out to our online team here, they’d be happy to help! *
*Quality claims cannot be processed in-store. If brought to the store, you’ll be referred to our online team for support.